Taking the time out to learn about a car they haven't touched isn't in their flat-rate assessment. I had a girl in high school ask me to look at her car once, same R&R guessing factory. "They say my car isn't getting gas so they want to replace the fuel pump (in-tank) for $600. Can you take a look?" They didn't even apply power to the pump to see if something was TELLING the pump not to turn on, lol! An hour of research and a $20 sensor later, the car was running fine. I can't stand most mechanics either. :-\
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